The Eldercare Locator is a national toll-free directory assistance public service of the U.S. Administration on Aging that helps people locate aging services in every community throughout the United States. The primary goal of the service is to promote awareness of and improve access to state, area agency and local community aging programs and services. Since its inception in 1991, more than 660,000 calls been received from families, friends, caregivers, aging professionals and older persons seeking direction on where to begin to look for aging services and programs.
The Eldercare Locator is absolutely FREE. There is no charge to use the service, and there is no charge for the information. Individuals calling this service or using the website have access to state and local information & referral service providers identified for every ZIP code in the country. Individuals calling the Eldercare Locator can connect to more extensive information sources for a variety of services including:
- Alzheimer's hotlines
- Home delivered meals
- Transportation
- Legal assistance
- Housing options
- Adult day care and respite services
- Home health services
- Long term care ombudsman
The Eldercare Locator is administered by the National Association of Area Agencies on Aging (http://www.n4a.org) in cooperation with the National Association of State Units on Aging (http://www.nasua.org)
Contacting the Eldercare Locator -- (800) 677-1116
Normal Operations: Call the Eldercare Locator toll free by dialing 1(800) 677-1116. Monday thru Friday 9:00AM to 8:00PM(ET). For calls after normal hours of operation: After hours, a message recorder is available for the caller to leave a name and a telephone number._Calls will be returned the next business day.
For TDD/TTY service: Access the relay service at (202) 855-1234. (To reach a live operator, dial (202) 855-1000.) Note: This is not a toll free call. Instruct the Relay Operator to ask the Information Specialist to return the Relay Call.
From outside the United States: Dial Biospherics at (301) 419-3900. When the operator answers ("Biospherics"), ask for Ms. Dalgewicz. Note: This is not a toll free call.